Introduction
Recovere is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide while using our platform. We are dedicated to maintaining transparency and ensuring that your information is handled responsibly.
Data Collection and Use
We collect personal information such as your name, contact details, payment information, and donation preferences when you interact with our platform. This information helps us process your donations, send you updates, and communicate with you about your involvement in our platform.
Your personal data is used for the following purposes:
· To process donations and manage donor/recipient interactions.
· To send updates about donations, recipients, and impact.
· To facilitate communication between donors, organisations, and recipients.
· To improve the functionality of our platform.
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, such as processing your donations and complying with legal obligations.
Recipient Privacy and Security
We prioritise the privacy of recipients and ensure their personal information is kept confidential. No personal data of recipients is shared with donors. Donations are made through organisations, which are responsible for ensuring that recipients' personal data is secure and used appropriately.
To protect recipient privacy, we prohibit any direct contact between donors and recipients. All communications are handled through organisations, ensuring that both donor and recipient information is kept confidential and secure.
International Data Protection Compliance
Recovere operates globally and complies with international privacy standards, including:
· General Data Protection Regulation (GDPR) for EU residents.
· California Consumer Privacy Act (CCPA) for residents of California.
· PIPEDA (Personal Information Protection and Electronic Documents Act) for Canadian users.
We ensure that personal data is processed securely and in compliance with relevant privacy laws.
How We Share Your Data
We may share your data with third-party service providers who assist Recovere with processing payments or providing platform services. All third parties are contractually obligated to protect your data and only use it for the purposes agreed upon.
As Recovere operates globally, your personal data may be transferred to countries outside your region to donors or organisations in order to match requests. We ensure these transfers are carried out in compliance with relevant international data protection regulations.
Your Rights Over Your Data
You have the following rights regarding your personal data:
· Access and Correction: You can request access to and correction of your personal information.
· Deletion: You can request that we delete your personal data, subject to legal and contractual requirements.
· Withdraw Consent: If any processing of your data is based on consent, you can withdraw your consent at any time.
· Data Portability: You may request a copy of your personal data in a machine-readable format.
If you wish to exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking
We may use cookies and other tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, improve site performance, and analyse how users interact with the platform. You can manage your cookie preferences through your browser settings.
Data Security
We implement robust technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These measures include encryption, secure payment processing, and regular audits of our security practices.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.
Contact Us
If you have any questions or concerns about how we handle your personal data or if you wish to exercise your rights under applicable privacy laws, please
contact us at:
Email: admin@recovere.org
Address: PO Box 3061, Newstead. Queensland, Australia. 4006